Last updated: 1 November 2026
This policy explains what personal data Epixstore SAS (42 rue du Roi Baco, 44100 Nantes, France; RCS Nantes 988 600 102), the data controller, processes through the PasteCloak app, the pastecloak.com website and our sales and support. Contact for any privacy question: hello@pastecloak.com.
1. The PasteCloak app
- Your clipboard stays on your Mac. When you use the Safe Paste shortcut, PasteCloak reads the current clipboard text, checks it on your Mac, and puts it back after the paste. It keeps no clipboard history and does not store, log or send the text it checks.
- No network connections. The app does not connect to the internet. If you click a link in it, such as Buy, your browser opens the page. It contains no analytics, advertising or crash-reporting service.
- What is stored on your Mac: your settings, your custom rules, the dates used to count the free trial, and your license key (which contains the name, email and edition you bought). These stay on your Mac and are deleted when you remove the app and its preferences.
- Accessibility permission: macOS asks for it so PasteCloak can paste into other apps. PasteCloak uses it only to send the paste keystroke.
2. Buying a license
Epixstore SAS sells PasteCloak licenses, and payments are taken by Stripe (Stripe Payments Europe, Ltd, Ireland) on its secure checkout page. Stripe collects your card and payment details and processes them for us. It also acts as an independent controller for its own duties, such as fraud prevention and financial regulation, under its own privacy policy. We never see your full card details. We receive your name, email address, billing country and any business tax ID you enter, with the product, amount, tax and payment status. We use them to create and email your license key (necessary to perform the contract) and to keep sales and VAT records (legal obligation). Order and license records are kept for 10 years, as French accounting law requires.
3. The website
- Hosting: pastecloak.com is hosted by Hetzner Online GmbH in Germany. The server keeps technical logs (IP address, pages requested, browser) for security and to count page visits and downloads in aggregate, for up to 30 days (legitimate interest).
- Analytics and advertising: with your consent only, we use Google Analytics (Google Ireland Ltd) to measure visits and the Meta Pixel (Meta Platforms Ireland Ltd) to measure our advertising. You can accept or refuse them in the cookie banner, and change your choice at any time from the “Manage consent” button at the bottom of every page. Refusing has no effect on your use of the site. Google’s analytics script loads before you choose. For visitors in the EU, the UK and Switzerland it starts with every consent setting denied, so it sets no cookies, but it can still send Google cookieless measurement pings. The Meta Pixel does not load until you accept marketing cookies. We remember your choice in a cookie for 6 months, then ask again.
- Forms: when you write to us or join a waiting list, we receive what you enter (usually name, email and message). We use it to answer you or to tell you about PasteCloak, as you asked.
4. Support and email
When you email us, we keep the conversation for up to 3 years after our last exchange. Please never send real passwords, keys or tokens; use fake examples. We send product news only to people who asked for it or who bought PasteCloak, and every email has an unsubscribe link.
5. Who receives your data
Only the providers we need: Stripe (payments and tax calculation), Hetzner (hosting, Germany), our mail server (hosted in Germany), and, if you consent, Google and Meta. Stripe, Google and Meta may transfer data to the United States under the EU–US Data Privacy Framework. We also give tax authorities the sales records the law requires. We do not sell your data.
6. Your rights
Under the GDPR you can ask to access, correct or delete your data, to restrict or object to its use, to receive it in a portable format, and to withdraw your consent at any time. Write to hello@pastecloak.com. If you think we have not respected your rights, you can complain to the CNIL (cnil.fr) or to the authority of your country.
7. Changes
If we change how we process data, we will update this page and its date. Material changes to the app’s data handling will also be described in the release notes.